Privacy Policy
Last updated: February 2, 2026
WiseBox is committed to protecting your privacy and handling your personal data transparently and securely.
1. Data Controller
WiseBox is the data controller responsible for your personal data under the UK GDPR.
2. Personal Data We Collect
We may collect:
- Identity information (name, date of birth)
- Contact details (email, phone number, address)
- Account credentials
- Property-related information
- Uploaded documents
- Payment and transaction details
- Technical data (IP address, device type, log data)
3. How We Use Your Data
We use your data to:
- Provide and manage WiseBox services
- Verify identity and prevent fraud
- Communicate service updates and notices
- Process payments
- Improve platform performance
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process data based on:
- Contractual necessity
- Legal obligations
- Legitimate interests
- User consent (where applicable)
5. Data Sharing
We may share data with:
- Trusted service providers (IT, hosting, payment processors)
- Legal or professional partners (with user authorisation)
- Regulatory authorities where legally required
We do not sell personal data.
6. International Data Transfers
Where data is transferred outside the UK:
- Appropriate safeguards are applied
- Transfers comply with UK GDPR requirements
7. Data Retention
We retain personal data only as long as necessary for:
- Service provision
- Legal and regulatory compliance
- Dispute resolution
8. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Requests can be made via hello@wiseboxinc.com
9. Security Measures
WiseBox uses:
- Encryption
- Access controls
- Secure servers
- Regular security monitoring
However, no system is completely secure, and users share information at their own risk.
10. Cookies
WiseBox uses cookies to:
- Improve user experience
- Analyse usage patterns
You can manage cookie preferences through your browser settings.
11. Children's Data
WiseBox does not knowingly collect data from individuals under 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our platform.
Contact Us
For privacy or data protection queries, contact us at hello@wiseboxinc.com